PRIVACY
POLICY
Your privacy is fundamental to us. This policy explains how we collect, use,
and protect your personal information when you use our services.
Last updated: January 2024
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Privacy Overview
Data Collection
Data Usage
Data Sharing
Security
Cookies
Your Rights
Data Retention
Policy Updates
Contact
PRIVACY OVERVIEW
At Alfina Roma, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.
Key Principles
- We only collect information necessary to provide
our services - Your data is never sold to third parties
- We implement industry-standard security
measures - You have control over your personal information
DATA COLLECTION
Information You Provide
Account Information
Name, email address, phone number, shipping address
Payment Information
Billing address, payment method details (securely
processed)
Communication Data
Messages, reviews, customer service interactions
Information We Collect
Usage Data
Pages visited, time spent, click patterns, device information
Technical Data
IP address, browser type, operating system, referral
URLs
Location Data
General location for shipping and service availability
HOW WE USE YOUR DATA
Service Delivery
Process and fulfill orders
Provide customer support
Send order confirmations
Manage your account
Personalization
Recommend products
Customize experience
Remember preferences
Provide relevant content
Communication
Send marketing
communications
Notify about new products
Share service updates
Conduct surveys
DATA SHARING
We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following limited circumstances:
Service Providers
We work with trusted partners who help us operate our business:
- Payment processors
- Shipping and logistics partners
- Email service providers
- Analytics services
Legal Requirements
We may disclose information when required by law or to:
- Comply with legal obligations
- Protect our rights and property
- Ensure user safety
- Prevent fraud or abuse
DATA SECURITY
We implement comprehensive security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.
Encryption
All data is encrypted in transit
and at rest using industry-
standard protocols
Access Control
Strict access controls ensure
only authorized personnel can
access your data
Monitoring
Continuous monitoring and
regular security audits protect
against threats
COOKIES & TRACKING
We use cookies and similar technologies to enhance your browsing experience, analyze site traffic, and personalize content. You can control cookie settings through your browser.
Cookie Types
Essential Cookies
Required for basic site functionality and security
Analytics Cookies
Help us understand how visitors interact with our site
Marketing Cookies
Used to deliver relevant advertisements and track campaigns
Preference Cookies
Remember your settings and personalize your experience
For detailed information about our cookie usage, please see our Cookie Policy
YOUR PRIVACY RIGHTS
You have several rights regarding your personal information. Contact us to exercise any of these rights.
Access Your Data
Request a copy of the personal information we hold about you
Correct Your Data
Update or correct any inaccurate personal information
Delete Your Data
Request deletion of your personal information (subject to legal requirements)
Restrict Processing
Limit how we use your personal information
Data Portability
Receive your data in a structured, machine-readable format
Opt-Out
Unsubscribe from marketing communications at any time
DATA RETENTION
We retain your personal information only as long as necessary to fulfill the purposes for which it was collected and to comply with legal obligations.
Account Data
Retained while your account is
active and for 3 years after
closure
Transaction Data
Kept for 7 years for tax and
accounting purposes
Marketing Data
Retained until you opt-out or for
2 years of inactivity
POLICY UPDATES
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes.
How We Notify You
- Email notification for significant changes
- Website banner for 30 days after updates
- Updated "Last modified" date at the top of this policy
PRIVACY CONTACT
If you have any questions about this Privacy
Policy or wish to exercise your privacy rights, please contact our Data Protection Officer.
privacy@alfinaroma.com
+91 22 1234 5678
Data Protection Officer, Mumbai, India
Related Policies
- Terms of Service
- Cookie Policy
- Shipping & Returns